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IPAD AIR Model MD789LL/A

Current Software Version 12.5.1 (16H22)

When I check for new OS version

I get this message:

Unable to Check for Updates

An error occurred while checking for a software update

iPad Air Wi-Fi

Posted on Dec 31, 2022 5:16 PM

Top-ranking reply

Henderson_86

Community Specialist

Posted on Jan 2, 2023 8:59 AM

Hi corafrommoorpark,

We'd like to help you find the best solution for updating the iPad Air. The latest available version would be 12.5.6, and if reaching an error, you will want to go through If your iPhone or iPad won't update which will have several different paths and troubleshooting steps to check. If you continue to have an issue, you can attempt through a computer following Update your iPhone, iPad, or iPod touch with iTunes. If you continue to have issues, you can reach out to Apple Support to further investigate the issue.

Thanks for using Apple Support Communities.

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IPAD AIR Model MD789LL/A

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