Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud storage

I purchased additional icloud space, 200 gb. The payment was successful, but there was no more space. Everything remains as before. What to do?

iPhone XR, iOS 16

Posted on Jan 1, 2023 6:10 AM

Reply
Question marked as Best reply

Posted on Jan 1, 2023 8:34 AM

If you do not see the upgrade you can always check how much iCloud storage you're using in Settings on your device, on a mac, or on iCloud.com


  • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.
  • macOS Ventura: Choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click iCloud on the right.
  • macOS 12 or earlier: Choose Apple menu > System Preferences, click Apple ID, then click iCloud
  • On iCloud.com at https://iCloud.com


ref: Check your iCloud storage on any device - Apple Support

Manage your iCloud storage - Apple Support


If it still won't show, click here --> Choose your country or region - Official Apple Support Select your country, then a product.


Worldwide iTunes support - Choose your country or region - Official Apple Support


1 reply
Question marked as Best reply

Jan 1, 2023 8:34 AM in response to _vickyu

If you do not see the upgrade you can always check how much iCloud storage you're using in Settings on your device, on a mac, or on iCloud.com


  • On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.
  • macOS Ventura: Choose Apple menu > System Settings, click [your name] at the top of the sidebar, then click iCloud on the right.
  • macOS 12 or earlier: Choose Apple menu > System Preferences, click Apple ID, then click iCloud
  • On iCloud.com at https://iCloud.com


ref: Check your iCloud storage on any device - Apple Support

Manage your iCloud storage - Apple Support


If it still won't show, click here --> Choose your country or region - Official Apple Support Select your country, then a product.


Worldwide iTunes support - Choose your country or region - Official Apple Support


iCloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.