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Level 1

4 points

My Watch can’t connect to my iPhone

Why? That is new product and serial number of watch is FW***QHT

[Edited by Moderator]

Apple Watch Series 8

Posted on Jan 1, 2023 7:02 AM

Top-ranking reply

Level 10

91,311 points

Posted on Jan 1, 2023 8:43 AM

You need iphone 8 or later with iOS16.2 or later.

First force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

Then, although it may seem irrelevant, Force Restart the paired iphone Force restart iPhone – Apple Support (UK)

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.

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