Closing app doesn’t remove video control from Lock Screen… iPad Pro

So, I watched a video on my iPad recently and the only way to remove the video control was to reboot… not the most convenient way to do that!


I found a query on this forum that said to close the app, but that won’t work; at least on my iPad (w/iOS16.2).


Any other suggestions to close obstinate video controls?


Thanks,

Phil

iPad Air, iOS 12

Posted on Jan 1, 2023 11:04 AM

Reply
1 reply

Jan 2, 2023 1:54 PM in response to Phil-in-WA

Hello Phil-in-WA,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an app keeping video controls on your Lock Screen. Try the steps listed here for the affected app to see if they resolve the issue: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


"If an app on your iPhone or iPad doesn't work as expected, try this.


Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 

Get more help


We hope this helps.


Cheers!

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Closing app doesn’t remove video control from Lock Screen… iPad Pro

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