Move ring issues

Why aren’t my move rings closing? There have been multiple days where I have gone above my goal and the move ring doesn’t close. All are in Dec 2022. Is this a big? Is there a fix?

Apple Watch

Posted on Jan 1, 2023 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2023 2:12 PM

Hello dipu146,


Welcome to Apple Support Communities. 


We happy to assist you with your rings not closing although you have exceeded your goal.


Please use the steps here to calibrate your Apple Watch: Calibrate your Apple Watch for improved Workout and Activity accuracy - Apple Support

"Calibrate your Apple Watch

  1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies.
  2. If you have Apple Watch Series 2 or later, you just need your Apple Watch.* If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
  3. Open the Workout app, then tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.
  4. Walk or run at your normal pace for about 20 minutes.

If you don't have time to finish the workout, you can complete 20 minutes over multiple outdoor Workout sessions. If you work out at different speeds, you should also calibrate for 20 minutes at each of the speeds that you walk or run.

Whenever you walk or run outside using the above steps, your Apple Watch continues to calibrate the accelerometer by learning your stride length at different speeds. Calibration can also improve the accuracy of your calorie calculations in the Workout app, and the calorie, distance, Move, and Exercise calculations in the Activity app. "


If no resolution, we recommend contacting Apple Support here: Contact - Official Apple Support


Let us know if you have further questions.


Take care.

2 replies
Question marked as Top-ranking reply

Jan 2, 2023 2:12 PM in response to dipu146

Hello dipu146,


Welcome to Apple Support Communities. 


We happy to assist you with your rings not closing although you have exceeded your goal.


Please use the steps here to calibrate your Apple Watch: Calibrate your Apple Watch for improved Workout and Activity accuracy - Apple Support

"Calibrate your Apple Watch

  1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies.
  2. If you have Apple Watch Series 2 or later, you just need your Apple Watch.* If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
  3. Open the Workout app, then tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.
  4. Walk or run at your normal pace for about 20 minutes.

If you don't have time to finish the workout, you can complete 20 minutes over multiple outdoor Workout sessions. If you work out at different speeds, you should also calibrate for 20 minutes at each of the speeds that you walk or run.

Whenever you walk or run outside using the above steps, your Apple Watch continues to calibrate the accelerometer by learning your stride length at different speeds. Calibration can also improve the accuracy of your calorie calculations in the Workout app, and the calorie, distance, Move, and Exercise calculations in the Activity app. "


If no resolution, we recommend contacting Apple Support here: Contact - Official Apple Support


Let us know if you have further questions.


Take care.

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Move ring issues

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