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Brand new New macbook first plug in not charging ??

Brand new New macbook first plug in not charging ??


the computer was bought almost 2 years ago but never opened or turned on or charged until today (Was stored in a warm place).Battery was drained obviously. When I plugged it in for the first time… it turns on fine only while plugged in. 1-2 hours later on the charge and the battery is still at 1%. Doesn’t go up and it’s written Service Recommanded : Battery is not charging. No apple care. Any helps ???

MacBook Pro 16″, macOS 10.15

Posted on Jan 1, 2023 10:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2023 5:23 AM

Slimee101 wrote:

Brand new New macbook first plug in not charging ??

the computer was bought almost 2 years ago but never opened or turned on or charged until today (Was stored in a warm place).Battery was drained obviously. When I plugged it in for the first time… it turns on fine only while plugged in. 1-2 hours later on the charge and the battery is still at 1%. Doesn’t go up and it’s written Service Recommanded : Battery is not charging. No apple care.

https://discussions.apple.com/content/attachment/112f70c8-c582-46ee-b0fd-4913a1c702a2
Any helps ???


This battery probably has gone beyond dead— after never being charged. Letting Lithium ion battery go to zero is not recommended.



Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

Get help with your Mac laptop battery - Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




1 reply
Question marked as Top-ranking reply

Jan 2, 2023 5:23 AM in response to Slimee101

Slimee101 wrote:

Brand new New macbook first plug in not charging ??

the computer was bought almost 2 years ago but never opened or turned on or charged until today (Was stored in a warm place).Battery was drained obviously. When I plugged it in for the first time… it turns on fine only while plugged in. 1-2 hours later on the charge and the battery is still at 1%. Doesn’t go up and it’s written Service Recommanded : Battery is not charging. No apple care.

https://discussions.apple.com/content/attachment/112f70c8-c582-46ee-b0fd-4913a1c702a2
Any helps ???


This battery probably has gone beyond dead— after never being charged. Letting Lithium ion battery go to zero is not recommended.



Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

Get help with your Mac laptop battery - Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




Brand new New macbook first plug in not charging ??

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