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I can't pay with a card, as a notification comes that I have an active subscription/unpaid, but it doesn't show me this subscription anywhere


[Image Edited by Moderator to Remove Personal Information]

Posted on Jan 2, 2023 2:06 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2023 2:17 AM

Hello,

Please take a look at this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you still cannot find the information you were looking for, I suggest that you contact iTunes Store Support Team directly and explain your problem, using this specific link:--> Apple Support


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jan 2, 2023 2:17 AM in response to miyu163

Hello,

Please take a look at this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you still cannot find the information you were looking for, I suggest that you contact iTunes Store Support Team directly and explain your problem, using this specific link:--> Apple Support


Regards

Giulio

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