Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t send messages on iPad to people on my contacts

For the pat few days, I’ve not been able to have text messages go thru to people in my contacts list. Today I got a message that the recipient is not in iMessages. This is a relatively new iPad 9th generation. I didn’t have issues with sending messages on this iPad when I bought it a couple of weeks ago. I’ve gone into settings and turned iMessages off and back on, but still have same problem.

sometimes get error saying that I’m not using same Apple ID. I do have 2 apple ids but am using the same one across all my devices.

suggestions other than to wipe and start over?

iPad, iPadOS 16

Posted on Jan 2, 2023 4:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2023 5:17 AM

Thank you! I had to go to my iPhone and turn on the SMS/mms forward feature for the iPad. Somehow that must have been turned off, maybe when updated software. Turning the send/forward did the trick!

3 replies

Jan 2, 2023 4:41 AM in response to laurafromdunwoody

Do you have an iPhone - or just an iPad? If exchanging messages with Android or non-Apple devices, you’ll need to use SMS/MMS messaging.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad, verify that you have explicitly enabled Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



Can’t send messages on iPad to people on my contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.