I was updating a banking password on the iphone and a message "Passwords are locked" popped up in the middle of changing it. I get the same message on my iPad. How do I unlock it? And how did this happen?
iPhone SE (Gen 3)
Hello MOMMAJEANNIE,
To help resolve this issue, restart your devices and try authenticating again using your fingerprint or passcode in Settings > Passwords: How to find saved passwords and passkeys on your iPhone
View saved passwords and passkeys in Settings
1. Tap Settings, then select Passwords. In iOS 13 or earlier, select Passwords & Accounts, then tap Website & App Passwords.
2. Use Face ID or Touch ID when prompted, or enter your passcode.
3. To see a password or passkey, select a website or app.
• To delete a saved password or passkey, tap Delete Password or Delete Passkey.
• To update a password or passkey, tap Edit.
Also, make sure your iPhone is up-to-date. Apple's updates contain software that is crucial to the operation of your iPhone: Update your iPhone or iPad - Apple Support
If the issue persists, we recommend you Contact Apple for support and service.
Thanks for using the Apple Support Communities, and have a great day!
"passwords are locked" message on iphone and ipad
