My keyboard is not showing up when I add my payment method.

Hi mysterylover25,

We see you're unable to update your payment method. Restarting was a great step, and if the issue persists, we have a few other suggestions.

First, test from both portrait and landscape mode. Do you get the same result in both orientations? Here's how to Rotate the screen on your iPhone or iPod touch, depending on whether your iPhone has a Home button or not:

"Rotate the screen on an iPhone without a Home button

1. Swipe down from the top-right corner of your screen to open Control Center.
2. Tap the Portrait Orientation Lock button  to make sure that it's off.
3. Turn your iPhone sideways.

Rotate the screen on an iPhone or iPod touch with a Home button

1. Swipe up from the bottom edge of your screen to open Contol Center.
2. Tap the Portrait Orientation Lock button  to make sure that it's off.
3. Turn your iPhone or iPod touch sideways."

It might also help to update to iOS 16.2 if you haven't already. Be sure to back up first. This will help to rule out possible software causes: Update your iPhone or iPad

If neither of those suggestions helps, we recommend contacting us directly. You can check for options with this link: Apple Support

Take care.

i would suggest scrolling further down the screen, changing to landscape view, force closing the app you're using. Is this the only application where this is happening?