How come it’s telling my iTunes account is locked / disabled?

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CMO2021 Author

Level 1

4 points

How come it’s telling my iTunes account is locked / disabled?

I had a several small fraudulent charges on my account within the last year. Disputed them with my bank (2times) and end up getting a refund and now when I go to download anything (free) or let me pay for my iCloud storage. Keeps telling me that my iTunes account is disabled… why is that?

[Re-Titled by Moderator]

Posted on Jan 2, 2023 3:06 PM

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Answer 1

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Niel

Community+ 2025

Level 10

741,251 points

Jan 2, 2023 3:09 PM in response to CMO2021

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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How come it’s telling my iTunes account is locked / disabled?

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