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Apple ID email address invalid or not supported

the email that’s logged in on my phone / icloud , some how got deleted but it’s still logged in and i can’t take it off my phone bc when i type the password in it says the email is invalid or not supported

the email that is logged in to my phone is

****


[Edited by Moderator]

Posted on Jan 2, 2023 5:47 PM

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Question marked as Best reply

Posted on Jan 3, 2023 6:13 PM

Hey there miinii816,


Thanks for reaching out to the Apple Support Communities. If you did not sign out of your Apple ID before the account was deleted, you would need to put your iPhone into recovery mode and restore the device using a computer.


You can find these steps listed in this link here: If you can't update or restore your iPhone or iPod touch - Apple Support


Put your device in recovery mode and set it up again
1. Make sure that your Mac is up to date. If you're using iTunes, make sure you have the latest version of iTunes

2. On a Mac with macOS Catalina or later, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again. Find out which macOS your Mac is using.

3. Keep your device connected and wait until the recovery mode screen appears:
- iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then, press and hold the side button until you see the recovery mode screen.

4. Locate your device on your computer. When you see the option to Restore or Update, choose Update. Your computer will try to reinstall the software without erasing your data. Wait while your computer downloads the software for your device. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3.

5. After the Update or Restore completes, set up your device.


If still having issues after restoring your iPhone, the next best option would be to reach out to Apple Support directly from this link here: Get Support - Apple


Take care!

Similar questions

1 reply
Question marked as Best reply

Jan 3, 2023 6:13 PM in response to miinii816

Hey there miinii816,


Thanks for reaching out to the Apple Support Communities. If you did not sign out of your Apple ID before the account was deleted, you would need to put your iPhone into recovery mode and restore the device using a computer.


You can find these steps listed in this link here: If you can't update or restore your iPhone or iPod touch - Apple Support


Put your device in recovery mode and set it up again
1. Make sure that your Mac is up to date. If you're using iTunes, make sure you have the latest version of iTunes

2. On a Mac with macOS Catalina or later, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again. Find out which macOS your Mac is using.

3. Keep your device connected and wait until the recovery mode screen appears:
- iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then, press and hold the side button until you see the recovery mode screen.

4. Locate your device on your computer. When you see the option to Restore or Update, choose Update. Your computer will try to reinstall the software without erasing your data. Wait while your computer downloads the software for your device. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3.

5. After the Update or Restore completes, set up your device.


If still having issues after restoring your iPhone, the next best option would be to reach out to Apple Support directly from this link here: Get Support - Apple


Take care!

Apple ID email address invalid or not supported

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