New iPhone 14 Pro heating while charging

My new iPhone 14 pro getting heat while charging and continues 1 hr watching videos. Could you please assist on same.


[Re-Titled by Moderator]


iPhone 14 Pro, iOS 16

Posted on Jan 2, 2023 7:50 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2023 7:24 AM

Hey there nagarjuna514,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


As outlined in If your iPhone, iPad, or iPod touch gets too hot or too cold, your device might get warm for the following reasons:


"You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video"


Since your are charing your device and streaming video, this is likely the reason your device is warm.


If your device gets too warm, look at the "If your device gets too warm" section of that same article:


"iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. Here are some of the higher ambient-temperature conditions and activities to avoid, because they might cause your device to change performance and behavior:

  • Avoid leaving your device in a car on a hot day.
  • Avoid leaving your device in direct sunlight for an extended period of time.
  • Avoid using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features.

Additionally, if you're navigating, your device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn."


We hope this helps.


Have a great day!

1 reply
Question marked as Top-ranking reply

Jan 4, 2023 7:24 AM in response to nagarjuna514

Hey there nagarjuna514,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


As outlined in If your iPhone, iPad, or iPod touch gets too hot or too cold, your device might get warm for the following reasons:


"You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video"


Since your are charing your device and streaming video, this is likely the reason your device is warm.


If your device gets too warm, look at the "If your device gets too warm" section of that same article:


"iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. Here are some of the higher ambient-temperature conditions and activities to avoid, because they might cause your device to change performance and behavior:

  • Avoid leaving your device in a car on a hot day.
  • Avoid leaving your device in direct sunlight for an extended period of time.
  • Avoid using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features.

Additionally, if you're navigating, your device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn."


We hope this helps.


Have a great day!

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New iPhone 14 Pro heating while charging

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