Unable to verify my email address (Apple ID / iCloud)

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Unable to verify my email address (Apple ID / iCloud)

I'm being prompted to verify my email address while trying to sign in to my iCloud account. "Your Apple ID email address must be verified before you can sign in. Verify the address below or choose a different address to use as your Apple ID."

When I enter my email address, it says "This email address is not available. Choose a different address." I'm stuck there. What different address? Why can't I use the same iCloud address I've been using for years?

MacBook Pro

Posted on Jan 2, 2023 7:58 PM

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Answer 1

Lindsay_B.

Community Specialist

Jan 4, 2023 7:31 AM in response to scterrell

Thanks for visiting the Apple Support Communities scterrell,

Based on what you have described as occurring, we believe contacting Apple Support will be your best avenue toward resolution. They will have access to the necessary tools and resources to investigate why you are having difficulty signing into your Apple ID. You can get in touch with them here: Get Support.

Have a wonderful day.

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Unable to verify my email address (Apple ID / iCloud)

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