You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro powers up but no screen display visible

2019 MacBook Pro 15 powers up but no screen display is visible

MacBook Pro

Posted on Jan 3, 2023 12:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2023 3:31 PM

According to Apple:


If your Mac starts up to a blank screen:

A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.

 

Try to start up from macOS Recovery:

If your Mac seems to be turned on but the screen remains blank, follow the appropriate steps depending on whether you're using a Mac with Apple silicon. If you're not sure, you can try it both ways.


Apple silicon:

  1. Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. Select Options, then click Continue.
  2. If you never see the startup options window, release the power button, then repeat step 1.


Intel processor:

  1. Press and hold the power button for about 10 seconds.
  2. Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo () or other image.


If you can start up from macOS Recovery:

If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. SelectDisk Utility, then click Continue and follow the steps in this article:

Use Disk Utility to repair your startup disk


  • If Disk Utility found no errors, reinstall macOS.
  • If Disk Utility found errors and repaired them, restart your Mac.
  • If the issue returns after restarting, reinstall macOS.

 

If you can't start up from macOS Recovery:

If you can't start up from macOS Recovery, your Mac might not be turning on at all:

Click ▶︎ If your Mac doesn't turn on for step-by-step instructions.


Contact us:

If the issue continues, contact Apple Support:


Click ▶︎ macOS User Guide. 📖

1 reply
Question marked as Top-ranking reply

Jan 3, 2023 3:31 PM in response to jere477

According to Apple:


If your Mac starts up to a blank screen:

A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.

 

Try to start up from macOS Recovery:

If your Mac seems to be turned on but the screen remains blank, follow the appropriate steps depending on whether you're using a Mac with Apple silicon. If you're not sure, you can try it both ways.


Apple silicon:

  1. Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. Select Options, then click Continue.
  2. If you never see the startup options window, release the power button, then repeat step 1.


Intel processor:

  1. Press and hold the power button for about 10 seconds.
  2. Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo () or other image.


If you can start up from macOS Recovery:

If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. SelectDisk Utility, then click Continue and follow the steps in this article:

Use Disk Utility to repair your startup disk


  • If Disk Utility found no errors, reinstall macOS.
  • If Disk Utility found errors and repaired them, restart your Mac.
  • If the issue returns after restarting, reinstall macOS.

 

If you can't start up from macOS Recovery:

If you can't start up from macOS Recovery, your Mac might not be turning on at all:

Click ▶︎ If your Mac doesn't turn on for step-by-step instructions.


Contact us:

If the issue continues, contact Apple Support:


Click ▶︎ macOS User Guide. 📖

MacBook Pro powers up but no screen display visible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.