Issues utilizing app-specific password for iCloud account on Outlook mail client

Question

Level 1

4 points

Issues utilizing app-specific password for iCloud account on Outlook mail client

Is there some issue utilizing the app-specific password for my iCloud account on the Outlook mail app on iOS? I have 2FA activated with multiple devices trusted under my account and already reviewed the article on troubleshooting and creating these specific passwords. Is there a delay in the acceptance for these app-specific passwords through the mobile application?

iPhone 13 Pro Max

Posted on Jan 3, 2023 1:24 PM

Reply

Answer 1

bruno75

Community Specialist

Jan 4, 2023 3:18 PM in response to TrojanDeke99

Hi there TrojanDeke99,

We're not quite sure what the exact issue is with your app-specific password for the Outlook Mail app on your iPhone. Just in case, here are the steps to take for generating an app-specific password for your reference: Sign in to apps with your Apple ID using app-specific passwords

We'd like to confirm more details to better understand what's happening, along with ruling out some possible causes:

What's the issue happening with this and the Outlook Mail app? The more details you provide, the better we'll understand the issue.
Have you been able to use this feature in the past, and if yes, when did this start?
Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
If you have a compatible iPhone model, the latest version is iOS 16.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.

Cheers!

Reply

Issues utilizing app-specific password for iCloud account on Outlook mail client

Similar questions