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IPhone Calendar crashes when adding location

Calendar crashes when entering location

Posted on Jan 3, 2023 4:56 PM

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Question marked as Best reply

Posted on Jan 4, 2023 5:56 PM

Hello chrisfromkirkwood,


Welcome to Apple Support Communities. We understand you have an issue with Calendar on your iPhone when adding a location. We have some steps that may help with this issue.


  1. Confirm your iOS is fully updated.
    1. Go to Settings > General > Software Update.
  2. Check that Location Services is enabled for Calendar.
    1. Go to Settings > Privacy & Security > Location Services > Calendar.
  3. Confirm your Date and Time settings are correct.
    1. Go to Settings > General > Date & Time.


If the issue persists after checking those settings, you may try deleting the Calendar app, then reinstalling it.


Remove apps from iPhone


Restart your iPhone and see how that does with adding a location. Reply back to let us know how this goes.


Best regards.

19 replies
Question marked as Best reply

Jan 4, 2023 5:56 PM in response to chrisfromkirkwood

Hello chrisfromkirkwood,


Welcome to Apple Support Communities. We understand you have an issue with Calendar on your iPhone when adding a location. We have some steps that may help with this issue.


  1. Confirm your iOS is fully updated.
    1. Go to Settings > General > Software Update.
  2. Check that Location Services is enabled for Calendar.
    1. Go to Settings > Privacy & Security > Location Services > Calendar.
  3. Confirm your Date and Time settings are correct.
    1. Go to Settings > General > Date & Time.


If the issue persists after checking those settings, you may try deleting the Calendar app, then reinstalling it.


Remove apps from iPhone


Restart your iPhone and see how that does with adding a location. Reply back to let us know how this goes.


Best regards.

Mar 21, 2023 2:29 AM in response to chrisfromkirkwood

Friends of iOS,

I had the same problem and none of the patches mentioned above worked.

So just figured out a new diagnostic and workaround: I use several calendars, among which on on Exchange which was my default account for events on iOS calendar. When playing around I noticed that the crash only happens when calendar for the event was set to this Exchange account.

So here‘s the workaround: Choose another account as default, eg your iCloud one. You can then enter a location without crashing the calendar app. You can even switch back to the Exchange account AFTER entering the location and it still doesn‘t crash.

Hope this is helpful to some people here…

May 5, 2023 7:57 AM in response to chrisfromkirkwood

Have same problem which began when FaceTime and Skype showed up as possible location entries. Disabling FaceTime does solve the problem, but like to use it regularly. Local Apple Store has NO clue about this problem and just wanted to erase the phone and start over! Not very satisfactory. Wife has same phone purchased at same time and has no problem. Please Apple fix this!

IPhone Calendar crashes when adding location

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