I just got a new iCloud email account to change my apple id which was a Comcast email. When I tried to change it I had this error message "This email address cannot be used as an Apple ID at this time."
I CAN access my iCloud with my old email and with the new one.
The only I want is the iCloud account and to recieve the emails to every transaction I do with apple.
How I fix this? Thank you
Hello GerryGarcia7,
Welcome to Apple Support Communities. To get started, make sure your Comcast email address, and the iCloud Alias are in use on any other account (as a rescue or additional address, etc.), and if they are, remove them.
For more information, and how to remove them if they are in use by another account, check this out:
If you can't change your Apple ID:
If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.
If you see a message that the email address you want to use isn't available or is already in use, check that you or a family member aren't already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it.
In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can't change it to a phone number.
If the issue persists, please contact Apple Support to investigate this issue further. You can reach out to them using this link: Get Support
We hope this information is useful. Kind regards.
Hello GerryGarcia7,
Welcome to Apple Support Communities. To get started, make sure your Comcast email address, and the iCloud Alias are in use on any other account (as a rescue or additional address, etc.), and if they are, remove them.
For more information, and how to remove them if they are in use by another account, check this out:
If you can't change your Apple ID:
If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.
If you see a message that the email address you want to use isn't available or is already in use, check that you or a family member aren't already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it.
In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can't change it to a phone number.
If the issue persists, please contact Apple Support to investigate this issue further. You can reach out to them using this link: Get Support
We hope this information is useful. Kind regards.
Apple ID does not change
