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White Screen

I have my iPhone 13 Pro Max 7 months now and the screen started to flash with bright lights the then turned fully white. This is a very expensive phone and I’m highly disappointed with the quality of the product. I’ve never experienced this wot Samsung and I regret moving to Apple

Posted on Jan 3, 2023 5:50 PM

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2 replies

Jan 5, 2023 7:39 AM in response to javion33

Hi javion33,


We'd love to see if we can help get this resolved for you, as we know it is important that your display works as it should. We'd like to provide some troubleshooting steps that may resolve the issue by refreshing the device or software. The steps below should take care of the issue if it is software related.


  1. Try restarting your device with these steps: Force restart iPhone
  2. If you're able to get the screen to return to normal, make sure you've installed the latest iOS updates: Update iOS on iPhone


If following those steps do not resolve the issue, we recommend reaching out to Apple Support directly for further troubleshooting.


Contact Apple Support


Cheers!



White Screen

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