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My Apple Watch continues to “ding” and show the charging icon when I add my iPhone to the charging pad (2 in 1). What is the problem? I wanted to charge both at the same time and it show phone charging but watch continues to ding.

I bought a Simple, Wireless Charger 2 in 1 at the Verizon store. I placed my Apple Watch on circle charger and my iPhone on the flat plate as directed. They were both charging and then watch started to “ding” and charging icon continues to circle. I took phone off charger and it stopped. Is this a power issue? Clerk at Verizon store looked at my settings and said it was all good. I have an 16.1.1 iPhone 12.

thanks

iPhone 12, iOS 16

Posted on Jan 3, 2023 8:25 PM

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Posted on Jan 5, 2023 10:10 AM

Sounds like an issue with the charger. I've found that third-party chargers for Apple Watches don't always work very well. I have a combined wireless charger for an iPhone and Watch. It worked fine until I got the Watch 7. At that point, the watch part didn't seem to work properly anymore. Meanwhile, my charging cable from my original (Series 0) Watch still works just fine.


At a guess, when you have both the phone and the watch on the charger, it isn't supplying power continuously to both devices, perhaps because it just can't. So, the current to the watch is starting and stopping, causing the dining. Once you take the phone off, there's enough power for the watch.


See if Verizon will take it back.

6 replies
Question marked as Top-ranking reply

Jan 5, 2023 10:10 AM in response to Judiphone

Sounds like an issue with the charger. I've found that third-party chargers for Apple Watches don't always work very well. I have a combined wireless charger for an iPhone and Watch. It worked fine until I got the Watch 7. At that point, the watch part didn't seem to work properly anymore. Meanwhile, my charging cable from my original (Series 0) Watch still works just fine.


At a guess, when you have both the phone and the watch on the charger, it isn't supplying power continuously to both devices, perhaps because it just can't. So, the current to the watch is starting and stopping, causing the dining. Once you take the phone off, there's enough power for the watch.


See if Verizon will take it back.

Jan 5, 2023 9:57 AM in response to Judiphone

Hi Judiphone,


Do you notice this behavior when you test your Apple Watch with the charger that came with it or a different charger? If not, then the issue is likely related to the charger itself. There are some additional troubleshooting steps you can take to isolate the issue here: If your Apple Watch won't charge or it won't turn on.

Get help if your Apple Watch won't charge
If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: 

• Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
• Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
• If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
• Completely remove any plastic wrap from both sides of the charger. 
Apple Watch charging cable
• Make sure that the back of your Apple Watch and the magnetic charger are clean.
• Reposition the back of your Apple Watch on the charger. When the charger's magnets align correctly with your Apple Watch, a green or yellow lightning bolt green lightning bolt should appear on the watch face.*
• Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the lightning bolt green lightning bolt to appear after you start charging your device. 
• If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.

Regards.


Jan 5, 2023 10:12 AM in response to MVegas21

The initial charter for i Watch was damaged and not usable. (New kitten chewed wire in half).

The watch will charge fine. When I add the iPhone at the same time it will also charge, however the watch starts to ding and the icon charging symbol circles. There is no film on either side, watch and phone are clean. I am taking it back to Verizon today. I believe it is charger but will demonstrate to store tech.

thanks!


Jan 5, 2023 10:19 AM in response to Judiphone

You can get braided cord covers from Amazon (and probably lots of other places as well). They really cut down on the kitten damage. My kitten chewed through a cord that wasn't properly fastened down that turned out to be for the FIOS internet. Cost me $100 to have it fixed. Also, two watch cables, a phone cable, a smart light cable, the cable to a weather NetAtmo weather station and the one to a Fire TV. He turned out to be a very expensive rescue.

My Apple Watch continues to “ding” and show the charging icon when I add my iPhone to the charging pad (2 in 1). What is the problem? I wanted to charge both at the same time and it show phone charging but watch continues to ding.

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