Received Incorrect Wireless Folio Keyboard

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Level 1

4 points

Received Incorrect Wireless Folio Keyboard

Hello,

I called earlier today referencing order # ****

I had paid for the Magic Foilo Keyboard that is in the two pieces with the track pad, however I received the Smart Folio Keyboard that does not have the two separate pieces and no trackpad.

I would like to return the previous keyboard and have the Black Magic Keyboard that I had paid for sent.

Thank you kindly for assisting me on this matter,

King Regards

Katie

[Edited by Moderator]

iPad Air 5 Wi-Fi

Posted on Jan 4, 2023 7:59 PM

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Answer 1

Top-ranking reply

Tom Gewecke

Level 10

118,364 points

Jan 4, 2023 8:29 PM in response to katelyngoch

Nobody in these forums represents Apple sales or any store, we are just users like yourself who volunteer to help solve technical problems. To get assistance with your issue you need to continue contacting wherever it is you ordered your product from directly yourself.

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Answer 2

TheLittles

Level 10

195,669 points

Jan 4, 2023 8:30 PM in response to katelyngoch

katelyngoch Said:

"Received Incorrect Wireless Keyboard"

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IMPORTANT NOTE:

Keep Personal Info off of these Forums:

These forums are here for everyone out there to view. So, just be certain to keep personal information(Serial Numbers) off of these forums and other forums too. Anyone out there can read this info. For your Security & Privacy: I have asked the host to rid of the reference order number you've provided. :)

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Received Incorrect Wireless Folio Keyboard

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