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Hi,
I have a iPhone SE 2020 and whenever I turn the screen off and turn it back on a few minutes, hours or whenever later, it is disconnected from our wifi and it takes around 5 seconds to reconnect. I am trying to figure out if there is a solution for this. It does say that our wifi is unsecured, so maybe that's the issue?
Greetings Knox_Vinny,
Have you had a chance to determine if the same thing happens when using a different Wi-Fi network or a secure network? Here are the recommended settings for Wi-Fi - Recommended settings for Wi-Fi routers and access points
Let’s be sure to also work through these steps -
If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
Thanks.
Greetings Knox_Vinny,
Have you had a chance to determine if the same thing happens when using a different Wi-Fi network or a secure network? Here are the recommended settings for Wi-Fi - Recommended settings for Wi-Fi routers and access points
Let’s be sure to also work through these steps -
If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
Thanks.
Hi, thanks for trying to help. I have done all the steps you said to do and it did not fix the problem. It does not happen when I am on a secure Wi-Fi network.
Yes, when the screen locks on an iPhone, it disconnects from WiFi unless there is data being transferred. This is normal behaviour.
Ok, it’s just a little annoying because I don’t have a cell plan right now but oh well.
iPhone Disconnects from Wi-Fi when screen is off
