Apple is showing my old email address when I try to update my apps. But in security settings it has my new email as my id

Trying to update my apps and Apple is showing my old email address, but in security settings it shows my now email address?

Posted on Jan 5, 2023 10:50 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2023 8:24 AM

Hi Slickl88,


Was your Apple ID email changed from the old email one to the new email or was a new Apple ID created with the new email address? The reason we ask is that, if you simply created a new Apple ID and signed into it, those apps may have been downloaded with your old Apple ID. If that is the case, this would be expected behavior. You would need to enter the password for your old Apple ID or delete the app and download it again using the new Apple ID.


Manage and use your Apple ID- Apple Support


Have a good one!

1 reply
Question marked as Top-ranking reply

Jan 8, 2023 8:24 AM in response to Slickl88

Hi Slickl88,


Was your Apple ID email changed from the old email one to the new email or was a new Apple ID created with the new email address? The reason we ask is that, if you simply created a new Apple ID and signed into it, those apps may have been downloaded with your old Apple ID. If that is the case, this would be expected behavior. You would need to enter the password for your old Apple ID or delete the app and download it again using the new Apple ID.


Manage and use your Apple ID- Apple Support


Have a good one!

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Apple is showing my old email address when I try to update my apps. But in security settings it has my new email as my id

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