iPhone asking for macbook password?

My mom recently got a new iphone and when she tries to set up her apple id on it, it asks for my macbooks password. However, every time I enter it, it says that it is incorrect. I'm not really sure what the problem is, as I entered the password on my macbook and it worked.

MacBook Pro 16″, macOS 12.6

Posted on Jan 5, 2023 5:53 PM

Reply
1 reply

Jan 8, 2023 1:12 PM in response to KUV4M

Hi KUV4M,


To confirm, does the password on your MacBook Pro go to a user that is associated with the Apple ID that is being used on your mother's iPhone? We're asking because if the user on the MacBook Pro has a different Apple ID then hers, then the password for that wouldn't work.


When your mother sees that screen, does she see any other options? Your answers can help determine possible next steps.


Take care!

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iPhone asking for macbook password?

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