I can’t open my MacBook, says my access is locked try again in 38 minutes

If you have forgotten your Mac login passcode; after trying three attempts, you should find an option to reset your passcode with your Apple ID.

From there, you simply follow the prompts and your Mac should simply restart like normal.

NOTE: You may need to sign back into iCloud and other services after the successful login.

For a complete step-by-step guide, click here.

Need more help?

• Chat now or call 1-800-APLCARE.
• International Support.

Click ▶︎ macOS User Guide. 📖

What happened after you waited the 38 minutes then tried again?