Apple Watch Ultra from USA Apple Store (Model A2622) is not supported outside USA !!!

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Level 1

12 points

Apple Watch Ultra from USA Apple Store (Model A2622) is not supported outside USA !!!

I have bought an Apple Watch Ultra from USA Apple Store (Model A2622). When I bought it, I was not informed about the lack of e-sim support for this model in any where out side USA.

Unfortunately Apple couldn't support me for exchange the model, or solving my issue, although it still under apple care coverage :(

Their recommendation is to buy another Watch with the correct model which I can’t afforded it at all. They sent the below link of Compatible Models& Country or Region late and after the fact.

Apple Watch - Carriers - Apple

I know it's my mistake, I could have asked, but this should be cleared in the specs of the watch like other electronics.

Do you think there is a fair solution?!

Apple Watch Ultra

Posted on Jan 5, 2023 11:30 PM

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Answer 1

KH980 Author

Level 1

12 points

Jan 6, 2023 2:02 AM in response to Rudegar

Thank you anyway for your suggested options. However, both not practical because If I need a GPS only, I would have got apple watch 8 GPS or SE rather than Ultra.

It is almost a new watch, So, If I decided to sell it, How much do you think I will get!

For sure, I will not be able to replace it with the correct model at all with that amount.

That is why I asked for a fair solution. I saw many people have the same issue because this fact was not clear for us before purchasing the watch from USA. When we went back home and tried it with the local curriers we found it is not support.

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Answer 2

Jan 6, 2023 9:22 AM in response to KH980

You are asking other users like you for a fair solution. We don't work for Apple. You made an unfortunate buying decision. If you want to sell the watch, check out eBay for example to see what other people may be selling the watch for. We aren't able to offer selling price guidance to you.

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Answer 3

Rudegar

Level 10

174,852 points

Jan 6, 2023 1:28 AM in response to KH980

guess your options are

use it as a gps only watch
try to sell it

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Answer 4

KH980 Author

Level 1

12 points

Jan 6, 2023 8:17 PM in response to lobsterghost1

Thank you for your quick support. Actually, I was trying to open a discussion with other users like us who may face the same problem. Anyway, I think I found the fair solution and I will share soon.

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Apple Watch Ultra from USA Apple Store (Model A2622) is not supported outside USA !!!

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