Black screen
When I boot up my Mac pro laptop I see the apple icon boot up then I only get black screen after. Help!
Question marked as
First, try and boot from macOS recovery. As it is not clear if you have an Apple Silicon (M processor) or an Intel MacBook, I will post both instructions on how to boot from macOS recovery
Apple silicon
- Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. Select Options, then click Continue.
- If you never see the startup options window, release the power button, then repeat step 1
Intel processor
- Press and hold the power button for about 10 seconds.
- Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo or other image.
If you can startup from macOS recovery, try and repair your disk via disk utility
Use Disk Utility to repair your startup disk
If you cannot start up from macOS recovery it is most likely that your Mac is not starting up at all.
Please follow these instructions to see if you can repair your Mac:
Check power connections
Make sure your power cable is undamaged and plugged securely into your Mac and a working electrical socket.
If your Mac has no built-in display, make sure your external display is connected to a power source, connected to your Mac and turned on.
Press and hold the power button
Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)
Then press and release the power button normally.
Unplug accessories
You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs and mobile devices. Then repeat step 2 above.
If you see something on your screen
If your screen displays a flashing question mark, a circle with a line through it or anything else, this means your Mac is turned on but isn't starting up:
If your Mac turns on but doesn't start up all the way
If you see nothing on your screen
If your Mac seems to be turned on but the screen remains blank, the issue could be software related:
If your Mac starts up to a blank screen
Reset the SMC (Intel-based Mac only)
If you're using an older, Intel-based Mac, resetting the SMC may help:
Contact us
If your Mac still isn't turning on, contact Apple Support.