You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Icloud

I accidentally turned off iCloud for photos and now I can’t retrieve the lost photos

Posted on Jan 6, 2023 6:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2023 7:02 AM

I suspect the section below from this article may have clues to what may help.


Get help with iCloud Photos - Apple Support

How do I remove all iCloud Photos content from iCloud and my devices?

To turn off iCloud Photos everywhere, follow these steps:


  • On your iPhone or iPad with iOS 16 or later, go to Settings >
  • [your name] > iCloud > Manage Account Storage > Photos, then
  • tap Turn Off & Delete from iCloud.
  • On your iPhone, iPad, or iPod touch with iOS 15 or earlier, go to
  • Settings > [your name] > iCloud > Manage Storage > Photos,
  • then tap Disable & Delete. 
  • On your Mac, choose Apple menu  > System Settings or Apple menu
  •  > System Preferences, then click Apple ID. Choose iCloud, then
  • click Manage. Select Photos, then click Turn Off and Delete. 


If you change your mind, follow the steps above on your device then select Undo Delete. 



Photos and videos are stored in your account for 30 days. To download

your photos and videos on your iOS device, go to Settings > [your

name] > iCloud > Photos and select Download and Keep Originals. On

your Mac, open Photos, choose Photos > Settings or Photos >

Preferences, then click iCloud, then select Download Originals to this

Mac. You can also select the photos and videos that you want to download

from iCloud.com.




1 reply
Question marked as Top-ranking reply

Jan 6, 2023 7:02 AM in response to tangtang_lisa

I suspect the section below from this article may have clues to what may help.


Get help with iCloud Photos - Apple Support

How do I remove all iCloud Photos content from iCloud and my devices?

To turn off iCloud Photos everywhere, follow these steps:


  • On your iPhone or iPad with iOS 16 or later, go to Settings >
  • [your name] > iCloud > Manage Account Storage > Photos, then
  • tap Turn Off & Delete from iCloud.
  • On your iPhone, iPad, or iPod touch with iOS 15 or earlier, go to
  • Settings > [your name] > iCloud > Manage Storage > Photos,
  • then tap Disable & Delete. 
  • On your Mac, choose Apple menu  > System Settings or Apple menu
  •  > System Preferences, then click Apple ID. Choose iCloud, then
  • click Manage. Select Photos, then click Turn Off and Delete. 


If you change your mind, follow the steps above on your device then select Undo Delete. 



Photos and videos are stored in your account for 30 days. To download

your photos and videos on your iOS device, go to Settings > [your

name] > iCloud > Photos and select Download and Keep Originals. On

your Mac, open Photos, choose Photos > Settings or Photos >

Preferences, then click iCloud, then select Download Originals to this

Mac. You can also select the photos and videos that you want to download

from iCloud.com.




Icloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.