Hi,
I'm trying to log into iCloud. Every time I log in, I get as far as "Welcome Sarah" and then it bounces me back to the sign in screen. I've tried on Chrome for Windows, Chrome for Mac, and Safari.
Sarah
Thanks for reaching out sw0826,
There are a few factors that can play into issues logging in. If you're able to log into this page, using your credentials: Manage your Apple ID, go ahead and use the following steps to isolate and potentially resolve the issue with signing in: If you can't connect or sign in to iCloud. Try another network, if possible.
If you're not able to sign into that first page, let us know what error message you see, as that information will guide the next steps.
Take care.
Hi there sw0826,
Thanks for letting us know.
Signing into the Manage your Apple ID link shows that you can sign in elsewhere, so the issue is primarily with the iCloud website.
After all the steps you've tried, you can contact Apple Support for further assistance. You can reach out with the following link: Contact - Official Apple Support
Take care!
Hi,
There is no error message. It says "Welcome Sarah" and loads the main screen, but I only get a glimpse of it before it suddenly bounces back to the sign in screen. I tried on another network and had the same issue. I an access Manage Your Apple ID, but I'm not sure how that helps.
Sarah
iCloud Login bounces back to sign in screen
