Voice message
ever since I got da new update I can not use my voice messages why is it not working
iPhone SE, iOS 16
Question marked as
User profile for user:
justin_900
User level:
Community Specialist
Hello dionne189,
Welcome to Apple Support Communities!
We can help so you can listen to your voicemail on your iPhone again.
Try these steps to play your voicemail message:
"Play, share, or delete a voicemail message
Siri: Say something like: “Play the voicemail from Eliza.” Learn how to use Siri.
Or do the following:
- Tap Voicemail, then tap a message.
- Do any of the following:
- Play the message: Tap
.- Messages are saved until you delete them or your carrier erases them.
- Share the message: Tap
.
- Delete the message: Tap
.- Important: In some countries or regions, deleted messages may be permanently erased by your carrier. Your voice messages may also be deleted if you change your SIM card.
To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete."
This Apple Support page has the full details: Check your voicemail on iPhone - Apple Support
We hope these steps can help isolate and resolve the issue so you can listen to your voicemails.
Try a normal restart of the iPhone if needed. Or if you're seeing a different issue, please provide more details so we can better assist you.
Cheers!