Wutz taking my cloud so long to transfer

Why is it taking so long to change my i cloud from old phone to new


iPhone 13 Pro Max, iOS 15

Posted on Jan 7, 2023 7:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2023 1:42 PM

Hey there Ozamagang,


If it's taking longer than expected to restore from a backup, check out the information below to help:


• Plug your device into power and make sure that you're connected to Wi-Fi. You can't restore from a backup over a cellular Internet connection. 
Check your software version and update if needed.
• If it's your first time restoring from an iCloud backup, learn what to do. When you choose a backup, you can tap Show All to see all available backups. 

The time it takes to restore from a backup depends on the size of your backup and the speed of your Wi-Fi network.


Continue here for next steps: If restore from iCloud backup failed


Take care!

1 reply
Question marked as Top-ranking reply

Jan 9, 2023 1:42 PM in response to Ozamagang

Hey there Ozamagang,


If it's taking longer than expected to restore from a backup, check out the information below to help:


• Plug your device into power and make sure that you're connected to Wi-Fi. You can't restore from a backup over a cellular Internet connection. 
Check your software version and update if needed.
• If it's your first time restoring from an iCloud backup, learn what to do. When you choose a backup, you can tap Show All to see all available backups. 

The time it takes to restore from a backup depends on the size of your backup and the speed of your Wi-Fi network.


Continue here for next steps: If restore from iCloud backup failed


Take care!

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Wutz taking my cloud so long to transfer

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