Hi all,
My phone was working perfectly fine until I installed the 16.2 IOS update. Then my cellular services were gone despite the sim working perfectly fine and when I tried to factory reset, it is not even being activated anymore. Please help.
iPhone 12
HI vaishnavi293,
Welcome to Apple Support Communities. We understand that you're having an issue with activating your iPhone after an update. We'd like to help.
What happens when you try to set up your iPhone? Do you get an error message? If so, what does it say? Are you using a physical SIM card, an eSIM, or both? Which SIM are you having issues with?
Before you being troubleshooting, make sure you check out these steps:
Before you begin
* Learn what to do if you get an error message that says "No SIM" or "Invalid SIM".
* Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone or iPad later.
* If asked to enter your password as you activate your iPhone or iPad, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
If you can't activate your iPhone or iPad (Wi-Fi + Cellular)
Then let us know more about your issue so we can provide specific steps to help.
Cheers!
I have the exact same problem and there is not fix. I had two techs try to help, one from Apple that my Verizon tech had added on through a phone conference, after the verizon tech realized it was an Apple update issue. They neither one fix the issue and my phone crashed.
My phone is not being activated after I installed the 16.2 update
