Connection to Internet on iPhone 12
wi-fi does not work outside on the street or stores when using my iPhone 12 At home the phone works with no problem.
wi-fi does not work outside on the street or stores when using my iPhone 12 At home the phone works with no problem.
Hi wildsword,
The best steps to take for Wi-Fi issues on your iPhone can be found in the Relevant Article you've reviewed above. If you continue to experience issues despite taking these steps there may be a compatibility issue with the networks you're attempting to join. We recommend reviewing these details about access points: Recommended settings for Wi-Fi routers and access points
Take care.
Hey there wildsword,
If you're having trouble connecting to Wi-Fi networks other than your home network, you'll want to follow the steps linked below.
If your iPhone or iPad won't connect to a Wi-Fi network
Should you continue having problems connecting to Wi-Fi networks, it would be helpful for you to share additional details regarding what you see on your device when you attempt to connect to these Wi-Fi networks.
Have a good one!
Thank you Drew. All my settings are correct.
The issue is when I am outside my home. I was at Quest Diagnostics, and I was trying to sign in for my appointment on my phone. Quest texts a link to tap on to sign you in for your appointment. I got a no internet connection when I tapped on the link. No one else in the waiting room had a problem connecting with the internet.
Later when I was in Whole Foods, I could not connect to the internet at all.
Might need to call my mobile provider.
Thanks for your help!
Were you actually connected to their WiFi network?
Do you not have a cellular data plan?
Thanks for the additional information, wildsword. Please let us know if you still need help after reaching out to your mobile provider.
Regards.
Yes, on both.
Thanks all.
My mobile provider solved problem. Needed to turn off the home Wi-Fi in order to activate the cellular data. Was able to connect to internet.
Connection to Internet on iPhone 12