When I go to Facebook on my iPhone 12, and try to post a question on a group, my phone immediately returns to Home Screen. I've tried restarting phone, deleting open apps, closing open apps. It's not all the time but just when I need it! Any help?
iPhone 12, iOS 16
Hey Pdq411,
From what you describe, it appears the app is closing unexpectedly. We recommend following the steps you've haven't gone through below. Be sure to check for both app updates and also iOS software updates as mentioned in step 3. The steps are also available in this article : If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If you continue to experience the issue and Facebook is the only app you're experiencing it with, contact Facebook developer support. For information on to find an app's developer support, check out this article: How to contact an app developer.
Take care.
Hey Pdq411,
From what you describe, it appears the app is closing unexpectedly. We recommend following the steps you've haven't gone through below. Be sure to check for both app updates and also iOS software updates as mentioned in step 3. The steps are also available in this article : If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If you continue to experience the issue and Facebook is the only app you're experiencing it with, contact Facebook developer support. For information on to find an app's developer support, check out this article: How to contact an app developer.
Take care.
Phone reverts to home screen
