I have iOS Ventura 13.1. When I try to save scanned documents they are blank. What can I do?
iMac 21.5″ 4K, macOS 13.1
There are other posts here about this - are you saving the scans as pdf? Using HP? If so, one of the solutions was to change to a different file format. Another was to update the HP application, I believe. A search in the Ventura forum would provide more details.
Hope this helps.
Yes for PDF. I have tried saving in a different format - same problem. I bought a Xerox scanner - same problem.
The scanned document looks fine in the scanner software before it is saved. But, it is blank when I open the saved copy.
I didn't have a problem until I upgraded to Ventura.
I have no problem scanning from Preview in Ventura and saving as PDF.
I am using an HP Envy with the AirPrint driver.
I tried PREVIEW, and it works. It does seem a little awkward however.
Saving Scanned Documents with Ventura 13.1
