I don’t know what happened my account

This is me please

Posted on Jan 7, 2023 10:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2023 7:42 AM

Hi schinaider,


We'll need a few more details to be able to provide the most helpful steps. In the meantime, if you're having trouble accessing your Apple ID account because you forgot the password, this resource will guide you through the steps to reset your password: If you forgot your Apple ID password.

Reset your Apple ID password on your iPhone or other trusted Apple device

1. Go to Settings.
2. Tap your name > Password & Security > Change Password.
3. Follow the onscreen instructions to reset your password.
Change your password in Settings on iPhone

You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.

To reset your password on your trusted Mac, choose Apple menu  > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions.

If that's not what you need assistance with, reply with some additional details. The more information you can provide, the better equipped we'll be to help out.


Regards.

1 reply
Question marked as Top-ranking reply

Jan 10, 2023 7:42 AM in response to schinaider

Hi schinaider,


We'll need a few more details to be able to provide the most helpful steps. In the meantime, if you're having trouble accessing your Apple ID account because you forgot the password, this resource will guide you through the steps to reset your password: If you forgot your Apple ID password.

Reset your Apple ID password on your iPhone or other trusted Apple device

1. Go to Settings.
2. Tap your name > Password & Security > Change Password.
3. Follow the onscreen instructions to reset your password.
Change your password in Settings on iPhone

You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.

To reset your password on your trusted Mac, choose Apple menu  > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions.

If that's not what you need assistance with, reply with some additional details. The more information you can provide, the better equipped we'll be to help out.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I don’t know what happened my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.