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Level 1

4 points

Hello

My girlfriend phone is not active.she forgot Apple ID passcode n gmail password

iPhone 13 Pro, iOS 15

Posted on Jan 7, 2023 10:38 PM

Top-ranking reply

Level 6

13,459 points

Posted on Jan 8, 2023 8:01 AM

The Apple ID has a password, not a passcode. If she has forgotten the password, she can look at the instructions here:

If it is the Apple passcode - which is used to open the iPhone - she can check here:

She will have to contact gmail for help with that password.

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