You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Are you aware of a problem with Ventura 13.1 which causes iMacs to freeze up frequently and ask for apps to be Force Closed because they are taking too much memory. Since upgrading to 13.1 yesterday, I have had this problem dozens of times.
iMac, macOS 10.13
There can be several causes as to why your Mac might stop responding.
To start diagnosing your Mac, I believe you should create an EtreCheck report. EtreCheck is a simple, helpful utility to diagnose and identify both software and select hardware issues.
If your Mac is experiencing an issue, such as poor performance or running slowly, kernel panics, apps freezing or quitting unexpectedly, storage issues, and many more, generating an EtreCheck report is a great place to start for troubleshooting issues with your Mac while getting help at Apple Support Community. EtreCheck was developed by a highly respected member of these very Apple Support Community forums, and it is trusted by many users.
Downloading
To get started, download EtreCheck:
https://etrecheck.com/en/welcome.html
Click “download” on the site. The app will be downloaded to your Mac to your downloads location, which is the “Downloads” folder by default. This can be accessed by going to the Finder > Go (in the top menu bar) > Downloads.
Open the app, and generate a report
Open the downloaded application, and follow the initial steps to open the app. Choose a problem in the drop-down menu, and click Start. Creating a report typically takes 2-4 minutes on a healthy Mac.
View your report, and upload a copy to Apple Support Community
Once you have your report generated, you can upload it to Apple Support Community for us to review and provide suggestions. Please refer to this document with instructions for uploading your report and using the “Additional Text” function of Apple Support Community:
If you need help in the meantime, please let us know!
Jack
There can be several causes as to why your Mac might stop responding.
To start diagnosing your Mac, I believe you should create an EtreCheck report. EtreCheck is a simple, helpful utility to diagnose and identify both software and select hardware issues.
If your Mac is experiencing an issue, such as poor performance or running slowly, kernel panics, apps freezing or quitting unexpectedly, storage issues, and many more, generating an EtreCheck report is a great place to start for troubleshooting issues with your Mac while getting help at Apple Support Community. EtreCheck was developed by a highly respected member of these very Apple Support Community forums, and it is trusted by many users.
Downloading
To get started, download EtreCheck:
https://etrecheck.com/en/welcome.html
Click “download” on the site. The app will be downloaded to your Mac to your downloads location, which is the “Downloads” folder by default. This can be accessed by going to the Finder > Go (in the top menu bar) > Downloads.
Open the app, and generate a report
Open the downloaded application, and follow the initial steps to open the app. Choose a problem in the drop-down menu, and click Start. Creating a report typically takes 2-4 minutes on a healthy Mac.
View your report, and upload a copy to Apple Support Community
Once you have your report generated, you can upload it to Apple Support Community for us to review and provide suggestions. Please refer to this document with instructions for uploading your report and using the “Additional Text” function of Apple Support Community:
If you need help in the meantime, please let us know!
Jack
got report see attached...computer froze 3-4 times during this process of trying to download report
see report
Unfortunately, there is no report attached. You need to copy and paste the report, not drag the file.
Jack
still keeps freezing and asking to force close apps
Ventura 13.1 has caused my iMac to freeze up frequently
