Unable to send photos with my new iPhone to non-iPhone users through Messages

Well, I have had the same iphone for 3 years and it has never had a problem sending pictures until the last update. So how could it be AT&T's issue? This is completely an Apple issue. And turning bluetooth off did not work.

Did you find a fix for this, my 14 plus was sending pics to non-iphone in imessage in January, but now it doesn't, not sure if it was due to an ios update, but just updated to 17.3.1 and still no luck. Thanks, Jan

"The last two apple updates have caused the issue to resurface for me and my fix then makes it work again."

I must have missed a previous post, so what was your fix? Thank you for this post, I was hoping that Apple would do something about it, esp. it worked just fine before the update, and now it doesn't and I haven't changed carriers.

reading with interest the trail on this and the complete lack of engagement by Apple. A cynic wouldcsay this is a corporate initiative to force people onto Imessage. Whatever the case, the total disregard for their cusomers frequently evidenced by Apple in refusing to acknowledge this problem means my next phone, after 15 years on Apple, will be anandroid

Tomattoe1961 wrote:

reading with interest the trail on this and the complete lack of engagement by Apple. A cynic wouldcsay this is a corporate initiative to force people onto Imessage.

This is a user-to-user forum. Apple doesn't participate here. A person who read the Terms of Use would know this.

Whatever the case, the total disregard for their cusomers frequently evidenced by Apple in refusing to acknowledge this problem means my next phone, after 15 years on Apple, will be anandroid

No on participating here has a vested interest in what type of phone you have. You should always buy the tool that best meets your needs.

No luck, turned off bluetooth, didn't work. Someone suggested that the pic is too large since they fail to send, but text does send w/o a problem, so I tried sending an old pic that was only 377kb ... No luck. I didn't have a problem with sending pics early Jan. Since then, I have tried many times, (using suggestions in this community)on the same phone with the same carrier, no luck. Everything continues to work perfectly with other iphone users, it's only a problem when sending to android users. Additional suggestions appreciated.

Using an iphone 8 send the pic as a message to yourself and get it via email. I have only cellular and not data so it was always impossible to do the pic via email direct from photos even when using wifi. You might lose some resolution but it goes through easily and quickly. You can also just message it to anyone as a message. I have 3 Samsungs and they work with wifi direct photo to email send. They aren't cellulared though, only wifi'd.

3700 users with sane issue and no resolution from Apple except to say contact your carrier when it is clearly an iphone issue

one month till my iphone goes in the bin and I take out a samsung contract phone

Not true, Lawrence. I spent over 12 hours on the phone with both Apple and Verizon last fall and the more senior techs on both sides pointed to a change Apple rolled out last August. The only people who are saying “it’s the carrier” until they’re blue in the face are people who haven’t actually troubleshooted the issue…

That was very long winded, but incorrect. Remember, the image is ALREADY IN STORAGE; it doesn’t need any more storage to send. The lowest capacity iPhone currently has 256 GB of storage, not 64 GB. But even if you have 63GB of your 7 year old iPhone’s 64 GB (the last model that was offered with only 64 GB) in use 1 GB free is not stressing it.

Okay. I’ll give them a call! For me it’s happening to non-iPhone and iPhone. Airdrop works just fine!

Me Too

Did that have no luck at all

Then you need to call them back and escalate the matter.

yes! same with me! i have some great pictures to send to my family members with androids, but it won’t work! i tried whatsapp and it won’t work either! it was fine before i updated to ios 16.3.1.