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iphone 14 pro max - mobile internet data issue

Hi there,

The mobile internet (sim’s internet)on my iPhone 14 pro max stops suddenly, once i restart the phone it works fine for about 24 hours and again the same thing happens.


wifi works very well though.


I have done all sort of resets but no luck. I think it’s a bug or some sort, can anyone share if they have had similar issues please.


thank you

iPhone 14 Pro Max

Posted on Jan 9, 2023 6:48 AM

Reply
Question marked as Best reply

Posted on Jan 9, 2023 8:39 AM

Okay. They should check your eSIM installation.

If everything is fine on their side but the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

3 replies
Question marked as Best reply

Jan 9, 2023 8:39 AM in response to raiderzrotiz

Okay. They should check your eSIM installation.

If everything is fine on their side but the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iphone 14 pro max - mobile internet data issue

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