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User profile for user: Dean956
Dean956 Author
User level: Level 1
4 points

Apple TV is frozen

Apple TV is on and displays all of my apps but is frozen. None of them will open. Tried resetting by holding down the Menu and TV screen button and that is not helping.

Apple TV 4K, tvOS 16

Posted on Jan 9, 2023 7:00 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,100 points

Posted on Jan 9, 2023 8:09 AM

Could it be that the remote isn’t working? Can you navigate by moving the highlighted tile or button?

If your Siri Remote or Apple TV Remote isn't working - Apple Support

Try to restart just the remote, and/or pair the remote again to the Apple TV box, as described in the linked support document.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,100 points

Jan 9, 2023 8:09 AM in response to Dean956

Could it be that the remote isn’t working? Can you navigate by moving the highlighted tile or button?

If your Siri Remote or Apple TV Remote isn't working - Apple Support

Try to restart just the remote, and/or pair the remote again to the Apple TV box, as described in the linked support document.

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Apple TV is frozen

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