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Test messages being sent to landline contacts rather than their mobile phone

I have an iPhone 13 Pro Max.

Sometimes, when I try to text someone, the phone choose their "home" or "work" phone instead of the one marked "mobile".

I send a text message, assuming its been sent. I don't hear back from the person, and then I check the message I see it tried to go to "home"!

When we make contacts, we are forced to go to some trouble, including labelling phone numbers as "mobile, iPhone, home, work" etc.

Text messages should ONLY go to a number that's labelled as "mobile" or "iPhone". That would solve the problem.

Posted on Jan 9, 2023 9:37 AM

Top-ranking reply

Carol B.

Level 6

13,429 points

Posted on Jan 9, 2023 9:46 AM

I have found that it is helpful when setting up a contact, to list the mobile phone first. This has solved the problem for me. If you are interested in communicating your feedback to Apple, please check this link:

Product Feedback - Apple

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Test messages being sent to landline contacts rather than their mobile phone

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