Apple airpods pro distortion issues
I’m on my third pair in less than a year. The last pair is now starting to distort. Tried cleaning and still distorts. It appears there is an inherited problem with these that Apple is not addressing.
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claire504
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Community Specialist
Hi there Ayles1,
If you have AirPods Pro (1st generation), you can see if the steps below may help resolve the distortion you're having:
- "Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
- Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device.
- Listen to audio from a different app to see if the app causes the issue.
If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues."
That information is from this article: If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support This article has additional steps that might be helpful too: If the sound from your wireless headphones cuts out or is distorted - Apple Support
If none of those steps help, you can contact Apple Support for further assistance. You can reach out with the following link: Contact - Official Apple Support
Take care!