Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12

My iPhone 12 was stolen and is now being used by someone else, how is that possible when the serial number is register to me??

iPhone 12

Posted on Jan 9, 2023 9:56 AM

Reply
Question marked as Best reply

Posted on Jan 9, 2023 10:07 AM

The serial number has nothing to do with it.


Did you have Find My enabled on the device? Did you have a Lock Screen passcode set?

Did you respond to a notification that the phone had been located, prompting you to “log in”? If so, you responded to a phishing message and allowed the thief to remove the activation lock.

4 replies
Question marked as Best reply

Jan 9, 2023 10:07 AM in response to sabrenia65

The serial number has nothing to do with it.


Did you have Find My enabled on the device? Did you have a Lock Screen passcode set?

Did you respond to a notification that the phone had been located, prompting you to “log in”? If so, you responded to a phishing message and allowed the thief to remove the activation lock.

iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.