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Level 1

4 points

refund

I was charged a fee for something that I didn’t ask for. My account was charged $60 dollars from apple. I requested a refund and received an email from apple saying that my refund has been refunded back to my account. Unfortunately I don’t see that refund posted back to my bank account. How do I go about contacting someone to speak to on this?

iPad, iPadOS 15

Posted on Jan 9, 2023 2:52 PM

Best reply

Niel

Level 10

727,955 points

Posted on Jan 9, 2023 2:54 PM

Approved refund requests take up to 30 days for bank cards. Click here for more information.

If it's already been that long, ask your bank or the iTunes Store staff.

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