You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t connect to cellular data?

Can’t connect to cellular data


iPhone 12 Pro Max, iOS 16

Posted on Jan 9, 2023 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2023 1:58 AM

Try this -> remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


If it doesn't help, see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


Read also -> Related Article: If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart again.



1 reply
Question marked as Top-ranking reply

Jan 10, 2023 1:58 AM in response to tyrek97

Try this -> remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


If it doesn't help, see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


Read also -> Related Article: If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart again.



Can’t connect to cellular data?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.