my apple id has been disabled

what i have to do to get this activated again help please

Posted on Jan 9, 2023 11:21 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2023 2:36 AM

If this is about the AppStore and iTunes account being disabled, contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


In cases only your Apple ID has been disabled, you'll have to reset your Apple ID password, as explained in this article:

If you forgot your Apple ID password - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 10, 2023 2:36 AM in response to aftab200

If this is about the AppStore and iTunes account being disabled, contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


In cases only your Apple ID has been disabled, you'll have to reset your Apple ID password, as explained in this article:

If you forgot your Apple ID password - Apple Support


Jan 10, 2023 4:13 AM in response to aftab200

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


● If 'your account has been disabled in the App Store and iTunes Store' or 'locked' then you must contact Apple; you cannot resolve this yourself. Apple provides this link for this specific issue Apple Support .


If it's another reason then post here with details.



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my apple id has been disabled

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