Hi!
I had a victory against a friend in apple watch 2 weeks ago, and I wasn’t awarded.
I tried to reset my apple watch & phone, tried to remove my friend and add him back, but nothing happened.
Also it shows a message that the last competition day was “competition_end_day#. What’s happening?
thanks in advance
Apple Watch Series 7
Hey luluolica,
Since updates include security updates and fixes, start with making sure both the iPhone and Apple Watch are up-to-date.
To update the iPhone, follow the steps below or steps in the article: Update your iPhone or iPad.
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
To update Apple Watch click here: Update your Apple Watch.
Incorrect date and/or time may cause software related issues. With that being the case, make sure time zone is correct and "Set Automatically" is turned on in Settings > General > Date & Time.
Take care.
Hello luluolica,
Thanks for the update. At this point, we suggest you contact Apple Support. They'll be able to look into this with you further.
Have a great day!
Hi!
both my phone and watch are updated, plus the date & time are correct, but I still having this problem. I also won 2 new competitions with other friends and this is happening again
Awards on Apple Watch not working
