icons not lo
My desktop icons no longer load on start-up and my bookmarks are all moved around and out of order on my iMac running Monterey 12.6.2.
iMac 21.5″, macOS 12.6
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My desktop icons no longer load on start-up and my bookmarks are all moved around and out of order on my iMac running Monterey 12.6.2.
iMac 21.5″, macOS 12.6
You're welcome, Shirley,
From the Finder, are you able to see the Desktop if you choose Go > Desktop from the menu bar? Are there any files listed within this folder?
What happens if you create a new user account on your Mac then sign in on that account? Are you able to see anything on the desktop in the new account?
If you need help to create a new user account, you can follow the steps outlined here to create an administrator account: Add a user or group on Mac - Apple Support
"Add a user
For more information about the options for each type of user, click the Help button in the lower-left corner of the dialog.
4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
6. Click Create User.
7. Depending on the type of user you create, you can also do any of the following:
We look forward to your reply.
Kind regards.
You're welcome, Shirley,
From the Finder, are you able to see the Desktop if you choose Go > Desktop from the menu bar? Are there any files listed within this folder?
What happens if you create a new user account on your Mac then sign in on that account? Are you able to see anything on the desktop in the new account?
If you need help to create a new user account, you can follow the steps outlined here to create an administrator account: Add a user or group on Mac - Apple Support
"Add a user
For more information about the options for each type of user, click the Help button in the lower-left corner of the dialog.
4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
6. Click Create User.
7. Depending on the type of user you create, you can also do any of the following:
We look forward to your reply.
Kind regards.
Hi ShirleyfromDover,
If you are having trouble loading the desktop of your iMac, here are some resources you can try:
Take care.
Hey ShirleyfromDover,
"NVRAM (or PRAM) is a small amount of memory that your Mac uses to store and quickly access certain system settings such as sound volume, display resolution, startup-disk selection, and time zone."
Since you're experiencing an issue with the Desktop loading after the Mac boots up, resetting NVRAM may help. This process doesn't delete any files/data on the device. To reset NVRAM on an Intel-based Mac, follow the steps below.
1. Shut down your Mac.
2. Turn on your Mac, then immediately press and hold these four keys together: Option, Command, P, R.
3. Release the keys after about 20 seconds, during which your Mac might appear to restart. For example, you might hear a startup sound more than once, or see the Apple logo more than once.
4. When your Mac finishes starting up, you might need to adjust any system settings that were reset.
If you have a Mac with Apple silicon, resetting NVRAM doesn't apply. To see the steps above and read more about NVRAM, click here: Reset NVRAM on your Mac .
Hope this helps. Take care.
Hi,
The screen loads as normal. My desktop picture is there and the dock is there. The only thing missing are my icons, Outlook, Canon etc. I have tried several times to boot up in safe mode and it won't open in safe mode.
Thanks
Shirley
Thank you for your reply. I did the NVRAM but it didn't do anything. I also ran the diagnostic and it said there were no problems.
Shirley
Thank you for your help. I was able to see them in finder and copy them to the desktop.
Shirley
icons not lo