Recovery Key

Hey there Clarawhite,

Thanks for reaching out to the Apple Support Communities. If you don't remember your recovery key, do you by chance have access to another trusted device that is still signed into your Apple ID? If so, you may be able to generate a new recovery key from that device with the steps shown below.

For more details, check out this link here: How to generate a recovery key - Apple Support

Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. That way you always have your recovery key when you need it.

On your iPhone, iPad, or iPod touch

1. Go to Settings > [your name] > Password & Security. You might need to enter your Apple ID password.

2. Tap Recovery Key.

3. Slide to turn on Recovery Key.

4. Tap Use Recovery Key and enter your device passcode.

5. Write down your recovery key and keep it in a safe place.

6. Confirm your recovery key by entering it on the next screen.

If you don't have access to another trusted device, and if you're unable to remember or locate your recovery key, there would not be another way to reset your Apple ID password.

We hope that's able to help.

Regards.

Clarawhite Said:

"Recovery Key: Please I need help on my iCloud, I forgot my password and I’ve been unable to have access to my recovery key, how can I solve that"

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Use these Forums' Password:

You are able to log in to these forums just fine. So, the password to use would be no different, given it is the same account.